Capillary acquires US-based Brierley+Partners    Read more >

Blue Rewards from Al Futtaim Group Shares Loyalty Success Stories and Evolution.    Watch Podcast >

Capillary Triumphs with 4 Prestigious Wins at the 2025 International Loyalty Awards!     Read more >

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Capillary Whitepapers

Get the all-access pass to our whitepapers, get insights and industry analysis on Loyalty, analytics, CRM, eCommerce and customer engagement.

Whitepapers

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White Papers

The Ultimate Playbook for AI-Powered Loyalty: The Makeover Every CPG Brand Needs Now

White Papers

LOYALTY

Goodbye to 80s Loyalty eBook

Big hair and shoulder pads may be out, but loyalty programs seem stuck in the past. Today’s customers want seamless, personalized rewards and genuine, emotionally engaging experiences.

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White Papers

LOYALTY

Loyalty Analytics: Introduction to KPIs & Metrics

Mastering customer loyalty is the key to building a thriving brand. This guide contains a comprehensive introduction to essential KPIs and metrics for loyalty marketing.

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Post Pandemic Indian Retail Trends & Insights

ECOMMERCE

Post Pandemic Indian Retail Trends & Insights

Stronger deviation to online shopping, faster adoption of digital payment methods, resurgence of homegrown.

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Customer Loyalty 2020 & Beyond

LOYALTY

Customer Loyalty 2020 & Beyond

With 1.6 Billion program memberships in the retail industry in North America, loyalty program memberships are at an all-time high.

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power ups

ANALYTICS

5 Power Ups To Unlock In-Store Sales Growth

Turbocharge your stores and maximise your business potential with these 5 power ups that help you win the offline game.

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