Loyalty TV is Your Premier Source for Loyalty Insights, Strategies, and Trends from the World’s Leading Brands.

Loyalty KPI’s with Brierley PLUS Capillary’s Latest Acquisition Announced

Loyalty Insights from Global Industry Leaders

Earning Loyalty at New Heights: WestJet’s Upgraded Rewards Program…

IndiGo: Launching a loyalty programme at scale in the world’s 5th largest economy…

The World’s LARGEST Loyalty Programs?…

The Three ‘F’s of Loyalty at Air New Zealand…

Customer Advocacy and Emotional Loyalty Driven by Value-Based Alignment …

Mothercare, Adidas & Liverpool FC – Capturing Brand Loyalty in Indonesia …

Managing 5 Loyalty Programmes into a New Era of Hyper Personalisation …

NASCAR Nurtures Auto-Racing Excitement with Fans at Home or at the Track …

Blue Rewards from Al Futtaim Group Shares Loyalty Success Stories and Evolution …

Capillary Technologies- Loyalty of the Future, All in One Place

Our loyalty platform delivers personalized experiences across all customer touchpoints. Our tools, including Loyalty+, Insights+, Engage+, CDP+, and Rewards+, streamline customer interactions and provide actionable insights that enhance engagement and drive business growth.

Capillary’s innovative technologies, like Generative Loyalty and aiRA (Artificially Intelligent Research Assistant), can dynamically personalize the customer experience (CX). Our flexible platform supports various promotional activities and allows customization that fits your unique brand. Partner with us today to transform your customer loyalty strategies and gain an edge over your competitors!

Unleash the Power of Loyalty and Growth

Empowering Global
Businesses with Advanced
Loyalty Solutions

Capillary Technologies stands at the forefront of loyalty management, ofering a suite of advanced components — Capillary Loyalty+, Insights+, Engage+, CDP+, and Rewards+ — that redefine how brands connect with their customers across multiple channels.

Comprehensive
Customer
Engagement

Our platform provides a seamless experience, whether online, in-store, or via social media. With Loyalty+, you can engage your customers holistically, enhancing interactions and fostering deep connections. Our Consumer Data Platform — CDP+ — captures and synthesizes data from all touchpoints, employing AI-driven segmentation to deliver targeted and personalized marketing strategies that resonate with each customer.

Real-Time
Insights &
Hyper-Personalization

Leverage the power of AI and ML with Insights+ to gain actionable insights that drive informed business decisions. Engage+ lets you connect with customers in real-time, creating meaningful experiences that boost loyalty and satisfaction. Use Rewards+ to ofer customized rewards, from cashback to exclusive experiences, motivating continued engagement and loyalty.

Industry-Leading
Innovation

Capillary is the global leader in loyalty technology innovation, setting trends with groundbreaking features like our AI/ML-powered Nudge framework and aiRA. These tools predict customer behaviour, optimize campaign timings, and personalize interactions at an unprecedented scale.

Tailored Experience
for Every Industry

Capillary’s commitment to delivering verticalized solutions is evident in our specialized approaches for retail, oil & gas, healthcare, airlines & travel, hospitality, and FMCG sectors. This industry-specific customization ensures that every client’s unique needs are met with precision and scalability.

Future-Focused
Technology Roadmap

Our visionary Generative Loyalty platform, enhanced through strategic acquisitions like Brierley, represents the next stage in loyalty program personalization. Anticipate dynamic, self-generating campaigns that adapt to customer behaviours, ensuring your loyalty programs remain at the cutting edge.

Advanced Technology for Personalized Customer Journeys

Capillary Technologies excels with robust tech capabilities and AI-powered nudges. Capillary Technologies offers a commerce solution, a customer data platform (CDP), and a loyalty platform, and expanded its loyalty reach by acquiring Persuade — a customer experience (CX) technology company — in 2021. Since then, Capillary has enhanced capabilities in its Loyalty+ offering for global clients in APAC, EMEA, and NA. It has a robust partner ecosystem that includes tech providers, reward partners, and service providers as well as a commercial model designed so that clients can buy only the functionality they need.

OUR VISION

Capillary Leads Loyalty Innovation

We don’t respond to market trends at Capillary — we set them! From integrating robust data analytics to deploying personalized engagement strategies, our solutions are designed to foster deep, lasting relationships. Our technology suite, featuring innovative tools like AI-driven insights and versatile loyalty program configurations, empowers businesses globally. By merging technical excellence with a deep understanding of market dynamics, Capillary ensures that each client’s unique needs are met with precision and scalability

Loyalty TV is Your Premier Source for Loyalty Insights, Strategies, and Trends from the World’s Leading Brands.

Loyalty KPI’s with Brierley PLUS Capillary’s Latest Acquisition Announced

Loyalty Insights from Global Industry Leaders

Capillary Technologies- Loyalty of the Future, All in One Place

Unleash the Power of Loyalty and Growth

Empowering Global Businesses with Advanced Loyalty Solutions

Comprehensive Customer Engagement

Real-Time Insights & Hyper-Personalization

Industry-Leading Innovation

Tailored Experience for Every Industry

Future-Focused Technology Roadmap

Advanced Technology for Personalized Customer Journeys

OUR VISION

Capillary Leads Loyalty Innovation

Loyalty TV is Your Premier Source for Loyalty Insights, Strategies, and Trends from the World’s Leading Brands.

Learn more about Capillary's Managed SaaS Loyalty Platform

Empowering Global
Businesses with Advanced
Loyalty Solutions

Comprehensive
Customer
Engagement

Real-Time
Insights &
Hyper-Personalization

Industry-Leading
Innovation

Tailored Experience
for Every Industry

Future-Focused
Technology Roadmap